You’ve got questions, we’ve got answers! 

 

Q: Is there a minimum number of hours required to book?
A: Yes, all off-sites, film, and photo shoots have a 6 hour booking minimum.

Q: Can I pop in today to see your spaces?
A: Nope! But you can schedule a tour :) Tours are by appointment only and based on availability as we do not interrupt other bookings for tours. Please email us at hello@shellsloft.com to inquire about setting up a time for a tour.

Q: Can I come early to set up for my off-site?
A: No, please account for setup, breakdown, and cleanup time when booking. We’re able to keep our rates down by only having our staff on-call during the hours our clients have booked. Our staff is happy to assist you, but only during the hours you’ve booked and if requested ahead of time.

Q: Do I have to set up my own off-site or will your staff do it for me?
A: Yes, you are responsible for setting up and breaking down and cleaning up your off-sites. We provide setup and breakdown for projector, white board, and tv.

Q: Do you have additional decor or decorations available?
A: The beauty of our event spaces is that they come furnished and styled so there’s not much you have to do! For our film and photo shoot spaces we have prop rooms available. Please inquire when you book the space.

Q: Do I have to use your recommended caterer, or can I hire my own?
A: You’re welcome to hire your own caterer as long as they have the proper insurance. But our recommended caterer is better ;) Please also note that our kitchens are set up for film and photo shoots, and are therefore not fully stocked for cooking.

Q: My friend’s a really great cook! Can I have them cook in your space for my workshop?
A: No, we do not allow any cooking on site.

Q: Do I need insurance?
A: Yes, we require a COI (certificate of insurance) for all bookings. You can secure the proper COI here. We also accept corporate insurance.

Q: Do you require a damages deposit?
A: Yes, all bookings require a refundable damages deposit.

Q: How far in advance do I need to book the space?
A: Because of high demand, we suggest booking 30 days prior to your desired date(s). If our spaces are not available for your desired date(s), please feel free to check back closer to the date in case of any cancellations.

Q: Do you have projectors, easels, and flip charts I can use?
A: Yes! But in limited quantities. Please request what you may need when you book.

Q: Can I have rental furniture delivered for my off-site or shoot?
A: Sure! But please coordinate drop off and pick up times with our loft manager.

Q: Is street parking available?
A: It is! There is generally a good amount of parking on our street.